Dear Customer…..

I am not in customer service to be abused. 

I am not in customer service to be yelled at. 

I am not in customer service to be treated incapable.

I am not in customer service for you to be aggressive towards me.

I am a person.

I am doing a job.

I am not a punching bag.

I am here to manage a store.

I am here to roster staff on to be here to assist you with your purchase.

I am here to ensure we have stock on the floor for you to buy.

I am here to ensure the store is running to the needs of head office.

I am not here to be your monkey. I will not dance.

We have a store policy, read it.

We have a customer service team, call them.

We have capable staff members, ask them.

But do not yell, do not snatch items and do not tower over us. Intimidation isn’t welcome, it isn’t right. We are here to help as best we can. We are not here to be treated less than. 

We are human.

Thank you and have a nice day….

xoxo Natalie 

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